Duty of Care

If your communication with us raises safety concerns, we will endeavour to contact you to check the welfare and safety of you and/or others. If necessary to protect you or others, we may give relevant information to appropriate persons such as a caregiver, medical practitioner, crisis service or police.

Where possible, we will work with you openly, letting you know if our concerns reach the point where we need to involve other services, such as when failure to disclose information would, in our reasonable belief, place you or another person at serious risk to life, health or safety.